Continue reading How to Resolve Scanner Timeouts (ERR-006, ERR-999)

How to Resolve Scanner Timeouts (ERR-006, ERR-999)

In some instances, you may run into timeout errors showing up on your scanning results. These errors are manifested when the Pope Tech Accessibility Scanners do not receive a response from the web page they are attempting to scan. The three primary causes for timeout errors are: The web page is offline. The web page…

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Continue reading How to exclude Pope Tech user agents from Google Analytics

How to exclude Pope Tech user agents from Google Analytics

Organizations who wish to exclude Pope Tech web requests from their Google Analytics data can do this utilizing filters in their Google Analytics admin settings. To do so, follow the instructions below: Navigate to the Admin tab Select Filters in the View column Select + Add Filter Enter a name in the Filter Name field, such as “Pope Tech Accessibility Scanning User-Agent”…

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