Continue reading June 27 update – New report options

June 27 update – New report options

This update to the Pope Tech platform includes the following: Launch of Accessibility Help Desk New customizable report of specific results Updated emails for all reports New Email Overview Report format Easily rerun past reports UI improvements to scans widget This update also included performance improvements and various big fixes Launch of Accessibility Help Desk…

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Continue reading User Guides and Documentation

User Guides and Documentation

Getting Started Guides Getting Started Overview Managing Users, Roles and Permissions [Video Guide] Managing Users, Roles and Permissions How to Add Websites [Video Guide] Crawl Settings Scanner Settings How to Scan a Website or Group [Video Guide] Schedule a Scan [Video Guide] Generate and Email Accessibility Reports Accessibility Reporting: Formats and Types How to Use…

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Continue reading How to Resolve Scanner Timeouts (ERR-006, ERR-999)

How to Resolve Scanner Timeouts (ERR-006, ERR-999)

In some instances, you may run into timeout errors showing up on your scanning results. These errors are manifested when the Pope Tech Accessibility Scanners do not receive a response from the web page they are attempting to scan. The three primary causes for timeout errors are: The web page is offline. The web page…

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